C2C’s website was rebranded and rebuilt to handle high traffic and complex content needs, using a custom high-performance WordPress framework. The solution included bespoke API integrations, a flexible CMS for multiple departments, and ongoing development through CI/CD.
The Challenge · The Challenge · The Challenge
Website rebrand and rebuild of one of the UK’s most popular train operators Trenitalia c2c Limited. Given the content heavy nature of the site a robust CMS was required along with extreme high performance due to the heavy traffic peaks during certain times of the day.t
Solution
Thorough understanding of the business rules and integrations required to be delivered using an easy to use CMS backend for the multi-department content creators and hosted on redundant and scalable high performance VPS instancest
Build
Built using a custom secure and high performant WordPress boilerplate, it has involved building bespoke plugins for API integration, creating a page builder like Guttenberg to give content editors flexibility while maintaining design consistency.
INTEGRATION
JourneyCheck
JourneyCheck for the status alerts, live departures, and station knowledgebase
Days Out Guide
Days Out Guide for the offers, attractions, and create your day outs
National Rail DB
National Rail DB for station details
Our Approach
The team began with a Proof of Concept (POC) to establish baseline technology choices and core functionalities. Development followed an incremental approach, allowing for continuous improvements that kept pace with evolving technologies and user feedback. Throughout the process, the team maintained close collaboration with stakeholders to ensure regular updates and alignment with business needs. Feedback loops were actively used to refine features and prioritize development efforts based on user requirements and market demands.
TECH STACK
- Backend: Python (Flask), AWS Lambda (microservices)
- Frontend: React + TypeScript (via AWS Amplify)
- CI/CD: GitHub Actions, AWS Amplify
- Version Control: GitHub
- Hosting & Infrastructure: AWS (EC2, S3, Amplify, Lambda)
- Email/Notifications: AWS SES
- AI compliance automation (multi-region)
- Blockchain audit trails
- AI Models:
- Claude (for code generation & summarization)
- GPT-4o-mini (for agent processing & classification)
- o1-mini (for hybrid retrieval tasks)
- Frameworks: LangChain, LangGraph (with LangSmith logging)
- Advanced AI insights
- Certifications & compliance initiatives
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